KORYO REWARDS PROGRAM TERMS AND CONDITIONS

BINDING AGREEMENT
These terms and conditions constitute a valid and binding agreement between Koryo and its rewards program members (hereinafter “you” or “Member”). By becoming a Member, you agree to be bound by these terms and conditions.

REWARDS PROGRAM PARTNER
Koryo has partnered with Paystone Inc. (hereinafter referred to as “DATACANDY”) to manage its rewards program.

ACCOUNT REGISTRATION
You must become a rewards Member to participate in Koryo’s rewards program. You can become a Member by creating a rewards account (i) on DATACANDY’s website www.koryo.ca/koryorewards/, (ii) at the time of making a purchase on Koryo’s website www.order.koryo.ca/, or (iii) in person by activating a loyalty card at participating Koryo restaurants located in Canada. You must ensure that you have entered your contact information correctly and provided an active email address.

ELIGIBILITY
Koryo’s rewards program is free and available to any individual who (i) has opened an online rewards account with valid and accurate information and (ii) is at least fourteen (14) years old.

PROMOTIONS
As a Member of Koryo’s rewards program, you can give your consent to receive Koryo promotional items and other reward-based promotions. You may withdraw your consent at any time by clicking the unsubscribe button found either in Koryo’s reward emails, SMS messages, or in your rewards account.

All rewards program benefits and offers are subject to availability and may be changed at any time without notice. Koryo is under no obligation to send you any of the aforesaid items or promotions.

PERSONAL INFORMATION
By becoming a Member, you consent to your personal information being collected, used, and stored by DATACANDY. Your personal information will be shared with Koryo so you may receive Koryo’s latest news, offers, benefits, and promotions. You may withdraw your consent at any time. See “Membership Status” below for more details.

You have a right to access your personal information or correct any inaccuracies, as necessary. Changes can be made by updating your profile in your online rewards account.

Koryo rewards program is not intended for children under the age of fourteen (14). In the event Koryo or DATACANDY learns that personal information was collected from a child under the age of fourteen (14), the rewards account, including all personal information and reward points, will be deleted.

For more information on how your personal information is collected and used by Koryo and DATACANDY, please consult Koryo and DATACANDY’s privacy policies found respectively at the following websites: www.mtygroup.com/en/privacy-policy/ and www.paystone.com/legal.

CLAIMING REWARDS
Members can obtain rewards through purchases online via www.order.koryo.ca/. Members who make in-store purchases may claim their reward by scanning their physical or digital rewards card at the cash register at any participating Koryo restaurants located in Canada. The rewards may be claimed with online and in-store purchases.

PROGRAM
The following table contains a summary of Koryo’s rewards program:
Rewards Earn a $5 reward every time your instore purchases add up to $100
Welcome Offer Get a free 591 ml PepsiCo beverage after you register*
Birthday Offer Get a $4 reward to your account** *Offer valid for thirty (30) days after registration ** Valid for thirty (30) days from birth date.

Rewards
 Earn a $5 reward every time your in-store purchases add up to $100.

Welcome Offer
 Get a free 591 ml PepsiCo beverage after you register.*

Birthday Offer
 Get a $4 reward to your account.**

*Offer valid for thirty (30) days after registration.

** Valid for thirty (30) days from birth date.

NO CASH
The rewards, promotions, and offers provided by Koryo in connection with this rewards program cannot be exchanged for cash.

ACCOUNTS AND ADJUSTMENTS
Your transaction history can be found in your online rewards account.

A Member may request to add a transaction that is not reflected in their account by contacting Koryo‘s customer service team at koryorewards@koryo.ca. Such request must be received within sixty (60) days following the transaction in question. Once Koryo receives such a request, it will determine whether an adjustment is required. Koryo has no obligation or duty to correct an error unless the aforesaid request is received within the prescribed delay and the Member has provided any information or document required by Koryo.

ACCOUNT BALANCE
Members can obtain their account balance by consulting their online rewards account or by emailing Koryo‘s customer service team at koryorewards@koryo.ca.

MEMBERSHIP STATUS

Opting Out of Koryo’s Rewards Program
You can opt-out of the rewards program by choosing the option in your online rewards account. You will have six (6) months from the date you unsubscribe to redeem any rewards unused in your account. Following this six (6) month period, your rewards will automatically be forfeited.

Account Inactivity
Should your membership account remain inactive for more than twelve (12) consecutive months, your account will automatically be deleted without notice.

Account Deletion
Should you choose to delete your membership account and all personal information associated therewith, you must send an email to privacyofficer@mtygroup.com. Your request will be processed within a reasonable delay. You will have six (6) months as of the date of your request to redeem your rewards. Following this six (6) month period, your rewards will automatically be forfeited. If within this six (6) month period you wish to withdraw your deletion request, you must send an email to privacyofficer@mtygroup.com.

NO SALE OR TRANSFER Members do not have the right to sell or transfer any rewards or other Member benefits. Koryo may refuse to honor or recognize rewards or Member benefits which it believes may have been transferred or sold.

MODIFICATIONS
Koryo reserves the right, at its sole and absolute discretion, to modify these terms and conditions and to select its rewards partners. Modifications to the program will be communicated on Koryo’s website.

TERMINATION
Koryo reserves the right, at its sole and absolute discretion, to terminate the Koryo rewards program. If the program is terminated, Koryo will provide advance notice to all Members and confirm the effective date of termination of the program (hereinafter the “Effective Date”).

LIMITATION OF LIABILITY
To the fullest extent permitted by law, Koryo shall not be liable for any losses, costs, expenses, fines, fees, or damages of whatsoever nature and kind arising from or in connection with the rewards program.

INDEMNIFICATION
You agree to indemnify, hold harmless, and defend Koryo from and against any claim or demand arising out of your violation of these terms and conditions.

GOVERNING LAW
This agreement shall be governed by the laws of the Province of Québec and the applicable laws of Canada therein.

CONTACT US
If you have any questions, please email us at koryorewards@koryo.ca.

These terms and conditions were last modified on January 16, 2025.